When will my order ship?
We ship Monday - Friday. If you order comes in after 5pm on Friday it will ship the following week on Monday.
Most orders will ship out USPS First Class or Priority Mail within 10 business days unless otherwise stated on the product description.
I ordered during a Holiday/PreOrder/Major Sale when will my order ship?
If you ordered during a busy time such as a holiday or major sale please allow a little more time for your order to be processed and shipped.
During big sales or events it may take up to 3 weeks for your order to ship. I believe in communication and will communicate with you the progress of your order throughout.
What should I do if my product is damaged during shipping?
Please email firstname.lastname@example.org immediately with photos of the damage so that we may resolve the issue as quickly as possible.
How do I track my package?
You will be sent an email once your order ships with your USPS tracking # . Once you receive this email click on the tracking # link to track your order.
An email will also be sent once your order is delivered.
Do you ship internationally?
Yes. Allow 6-8 weeks for your shipment to arrive. International packages take longer because they must go through customs leaving the United States and entering your country.
Please note Import duties, taxes and other charges are not included in the item price or shipping costs.
These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.