When will my order ship?
We ship Tuesday - Thursday. If you order comes in after 5pm on Thursday it will ship the following week on Tuesday.
Friday - Monday are admin days where we order supplies and work on custom and wholesale orders.
Most orders will ship out USPS First Class or Priority Mail within 1 week unless otherwise stated on the product description.
Ready to ship orders are usually sent next business day Tuesday- Thursday. If you order a ready to ship item after 5pm on Thursday it will ship the following Tuesday.
I ordered during a PreOrder/Holidays when will my order ship?
If you ordered during a preorder or during the holidays please about 1-2 weeks for your order to ship. To find the exact time frame please refer to the product description.
What should I do if my product is damaged during shipping?
Please contact us immediately at email@example.com so that we may resolve the issue as quickly as possible.
How do I track my package?
Oh So Paper uses AfterShip to keep you in the loop about where your package is currently. You will receive a message telling you when your order arrives to the Post Office, destination city and once it is delivered.
Do you ship internationally?
Yes. Allow 6-8 weeks for your shipment to arrive. International packages take longer because they must go through customs leaving the United States and entering your country.
Please note Import duties, taxes and other charges are not included in the item price or shipping costs.
These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.