Do you have a question or suggestion? We would love to hear from you. Use the form below to shoot us over a message.
You should receive a response within 24-48 hours usually sooner.
Hours of Operation
- Our offices are open Monday - Thursday 8am -5pm
- Customer Service is available Monday - Thursday 8am - 1pm
PLEASE READ CAREFULLY!!
Due to the overwhelming response for CUSTOM PROJECTS, SPONSORSHIP and FREE STUFF we can no longer respond to those request individually.
- We are not a service provider
- We don't make logos or any other custom projects
- We can't customize our characters for you
- We can't donate to your event or meet up
You may see custom Mini's that we have made from time to time for people that we admire. These are done purely out of our admiration for those people and are NOT things that they have commissioned.
Now if you have any other questions please use the form below.
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!